Explore three phases of the DTModel

eksploracyjna

Exploration

Explore thoroughly the Challenge that you are facing.

What does your stakeholder need? The first phase of the DTMethod should help you answer this question. Exploration phase would also help to determine answer the question of what needs to be faced to tackle the challenge.

How to work in this phase
1. DTSponsor defines a Challenge.
2. DTDesigners get to know the Challenge and  study the stakeholders.
3. DTDesigners analyse the conclusions drawn from the stakeholders study and define their most important needs.
How to work in this phase
kreatywna

Creative

Generate ideas, that could face the Challenge.

Generate the most various ideas that could become an effective solution. Then, select the ones that you want to test and develop.

How to work in this phase
1. Based on conclusions drawn from study of the stakeholders, DTDesigners generate ideas for a Solution.
2. DTDesigners analyse all generated ideas and focus on those that have the greatest potential to meet the needs of stakeholders.
How to work in this phase
konstrukcyjna

Construction

Develop the selected ideas which will become the solution.

Create a prototype of the solution and test it. Gather feedback from the testers and draw conclusions to further improve the prototype.

How to work in this phase
1.DTDesigners create a prototype, run tests, and apply improvements.
2.DTDesigners create the Description of the Solution and present it to the DTSponsor.
3.DTSponsor receives the Solution and decides whether it will be implemented or not.
How to work in this phase

Why is it worth it?

Face to face meeting
e-DTMethod
Spotkanie I

Meeting I

Identification of the stakeholders. Planning the research to understand their needs.

Spotkanie II

Meeting II

Drawing the conclusions from the surveys conducted between the meetings. Defining needs of the stakeholders and generating ideas.

Spotkanie III

Meeting III

Creating prototypes, testing them, improving and building the solution.

Introductory meeting: You will be introduced to each other and the DTFacilitator who will present the process of the DTMethod.
The meeting takes place at the beginning of the process and lasts up to an hour.

Spotkanie I

Meeting I

Identification of stakeholders and planning a study that will help to learn about their needs.

Spotkanie II.1

Meeting II.1

Drawing conclusions from surveys conducted between meetings. Then, defining stakeholder needs and generating ideas.

Spotkanie II.2

Meeting II.2

Creating prototypes
and testing them.

Spotkanie III

Meeting III

Tested and improved Solution is handed over to the DTSponsor.

rozmowa

You can repeat any phase of the process at any point

Does the prototype have any defects or do you need more thorough research? The DTModel allows taking a step back to the previous phases, to repeat or replenish them. Iterations are done with clearly established rules, and minimise the risk of concluding the wrong solution.

kontakt

You are constantly in touch with stakeholders

Created prototypes are verified by the stakeholders. This strategy will allow you to check if the proposals are adequate, meeting the stakeholders’ needs, and whether they are user and their environment friendly.

obserwacja

Focus on more than just a user benefiting from the solution.

Include also the needs of people who are not directly in touch with the solution, but are affected by it in some way. Are you designing a kids drum set? A stakeholder would be, of course, a child using it, but also their parents, neighbours, and producer of the components.

How does it work?

DTModel allows creating a Solution in a simple way, considering the needs of the stakeholders. Imagine that together with your team you are designing a kids drum set. Let’s have a look how DTModel process would look in this case.

eksploracyjna

1. Exploration Phase

Explore the Challenge you are facing.

Identify the stakeholders.
It can be:

Children , who want to play on the drum set,
Parents , who can buy the drum set and will be listening to it during practice,
Neighbours , who will often listen to it against their will,
Producers , that will be producing it,
Distributors , who will be selling it,
Suppliers , who will be transporting it.

Planning and doing research. Those tools will help to better understand stakeholders and their needs. This knowledge will allow you to generate better ideas, as opposed to focusing only on the drum kit and the child who will be using it, and not only the stakeholders.

Read more......
kreatywna

2.Creative Phase

Generate the ideas that can face the challenge.

Generate ideas.

Go through five steps of Creative Phase.

Step 1: generate categories of ideas,
Step 2: generate ideas individually,
Step 3: discuss the ideas with each other,
Step 4: group the ideas,
Step 5: select preferred ideas.

You know the drum kit should be relatively small, suitable for a child. From your research you also know that noise will disturb neighbours. Someone comes up with an idea: what if we created a drum kit that… wouldn’t make any noise?

DTTeam believes that this idea is interesting and responds well to the needs of the stakeholders. But how to produce such drum kit?

Read more ...
konstrukcyjna

3. Construction Phase

Develop selected ideas and create a solution.

Create a prototype.
However, you don’t have access to technology to quickly create a prototype of a quiet drum set. Therefore, you create plans and stories that would allow to visualise how would it work. You present them to the stakeholders and evaluate what would work and what not. What can be produced right away, and for what you require more time and funds.

Improving the prototype.
You’ve already run the tests, and now it’s time to improve the prototype, consider the feedback from the stakeholders and producers, who would advise on the required parts.
Clear rules ensure that there is always a plan of what needs to be done to work on the solution. Tests with stakeholders allow to verify whether the prototype can be implemented as a target solution.

Finally, you archive all the materials that were created during the process. You can come back to them in the future, when working on another solution.

Read more ...

See the remaining components of the DTMethod

The methodology of Design Thinking
process management stands on three pillars:

  1. DTModel, consisting of 3 phases,
  2. DTTools, around 20 tools adjusted to the DTModel
  3. DTRules&Roles, i.e., the rules (and roles) that must be followed when using the DTMethod.
Discover the DTMethod®
dtmethod metodyka dtmethod list

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